Reasons a Garage Door May Be Stuck
A stuck garage door can be frustrating, but in many cases, the cause is simple.
A stuck garage door can be frustrating, but in many cases, the cause is simple. While a professional repair service is the fastest way to fix the issue, identifying the problem can be helpful. Here are some common reasons why a garage door may not be moving properly.
Broken Spring
A broken spring is one of the most common reasons for a stuck garage door. Located above the door, the spring provides the necessary tension to lift and lower it. When it breaks, it is usually easy to spot, as the spring will be split in half.
There is little that can be done to prevent this from happening, as springs typically wear out after 4 to 6 years of use. Routine lubrication may extend their lifespan slightly, but when spring breaks occur, replacement is the only option. This repair can be dangerous if done incorrectly, so hiring a professional is always recommended.
Cable Issues
The cables, located on either side of the garage door, are attached to two drums and work with the spring and opener to lift the door. Over time, the cables may become loose or come off entirely due to the door's frequent movement.
If a cable comes off its track, the door may become stuck or uneven. While instructional videos are available online, repairing garage door cables can be challenging and potentially hazardous. If the cable has not completely snapped, it may be possible to reset it, but for safety reasons, professional service is the best approach.
Transmitter or Opener Locked
Sometimes, a stuck garage door is not due to a mechanical issue but rather a locked transmitter or manually engaged lock.
If the wall-mounted transmitter is blinking rapidly, it may be locked. Holding down the open button for about five seconds should unlock it.
Additionally, some garage doors have manual locks, which can sometimes be engaged accidentally—especially by children. Checking the manual lock and ensuring the red emergency release rope is properly connected can save time and prevent an unnecessary service call.
Power Issues
If the garage door does not respond at all, a power issue could be the cause. First, check to make sure the opener is plugged in. Sometimes, it can become unplugged by accident or during other work in the area.
The batteries in the remote or keypad should also be checked, as a simple battery replacement could solve the problem. If none of these solutions work, having a second person test the opener may help determine if the issue is with the remote, the power source, or the garage door system itself.
If troubleshooting does not resolve the issue, calling a professional repair service is the best course of action. A reliable technician can quickly diagnose and fix the problem, ensuring the garage door operates safely and efficiently.
Pinnacle Garage Door and Repair provides new garage door installation, custom garage door design, garage door replacement, repairs, openers, track repair, cable repair, spring replacement, and garage door maintenance throughout the Phoenix metro area and Maricopa County. Emergency service is available.
